More Info

  • Payment Policy

    Payment for products is required at the time of puchase.  Payment for services is expected at the time services are provided and the patient is discharged.  We expect full payment for all routinely scheduled appointments, surgeries, medication and services.  If you are unable to pay for all of the recommended products and services, we will discuss what is most needed and affordable while deferring other less essential procedures, treatments and products until payment is available.

         If your pet requires an involved procedure or has a non-routine critical care visit such as an unanticipated emergency situation, we will work with you on payment options.  We accept Care Credit and will help you apply for a payment plan at their medical credit company with a range of payment options.  We understand that life can be unpredictable and unexpected expenses can occur.  We will do our best to facilitate a payment plan.  We do not bill and any other special payment plan must be approved by the attending  veterinarian or the office manager.

         Owning and properly providing for you pet does include a financial responsibility and if you are concerned about your ability to finance your pet's medical needs, you may want to explore a pet insurance policy.  Another simple option is to create a monthly savings account for your pet so that if the need would arise you would have a resource available. 

  • Pet Memorial

  • Association for Pet Loss & Bereavement

  • Lost and Found Pets

    Humane League of Lancaster County
    Humane Society of Berks County    
    Animal Rescue of Berks County

  • Wildlife

    PA Game Commission - Southeast Region

  • Free Kibble  was launched in 2008, as the vision of then 11 year-old, Mimi Ausland. Mimi wanted to feed the hungry dogs and cats at her local shelter. "There are 10's of thousands of dogs and cats in animal shelters across the country, all needing to be fed a good meal." With this goal in mind, Freekibble was created!
  • Xylitol Poisoning

    Since its introduction in 2004, there have been increased reports of illness caused by ingestion of sugar free products containing the artificial sweetener, Xylitol.  These primarily occur in dogs.  Ferrets are reportedly sensitive to Xylitol but cats do not seem to be adversely affected.  Click here to read more...